BiONE Crypto Exchange Review: What Happened and Why It’s Gone
BiONE was once listed as a cryptocurrency exchange with claims of global reach, strong security, and regulatory compliance. But today, BiONE doesn’t just lack users-it’s completely offline. No login page. No customer support. No trading. Just a dead website and a trail of unanswered questions. If you’re wondering whether BiONE was real, legitimate, or just another crypto ghost story, here’s what actually happened.
What BiONE Claimed to Be
When BiONE launched in May 2018, it pitched itself as a serious player in the crypto space. Based in Singapore, it said it had teams across the U.S., Canada, China, and Taiwan. Its pitch was simple: a clean, mobile-friendly interface, support for over 300 cryptocurrencies, low fees, fast deposits and withdrawals, and top-tier security.
It claimed to follow the ISO/IEC 27001 information security standard, plus CCSS (Crypto Currency Security Standards) and NIST guidelines. That meant, in theory, most of its users’ funds were stored in offline cold wallets, with only small amounts in hot wallets for daily trading. It also claimed to hold a U.S. MSB (Money Services Business) license from FinCEN, the federal agency that tracks financial crimes.
For traders looking for altcoins beyond Bitcoin and Ethereum, BiONE offered something rare: access to more than 300 digital assets. That included obscure tokens you couldn’t find on bigger exchanges. It also offered spot trading, perpetual contracts, and futures markets-all things you’d expect from a serious platform.
The Red Flags That Were Ignored
But here’s the problem: no one ever verified those claims independently.
While BiONE said it had a FinCEN MSB license, checking the official FinCEN database shows no record of BiONE ever being registered. That’s not a mistake-it’s a lie. MSB registration is public. If you’re licensed, you’re listed. BiONE wasn’t.
Then there was the website. By late 2024, users started reporting they couldn’t log in. Withdrawal requests went unanswered. Customer support emails bounced back. By early 2025, the domain bione.me stopped loading entirely. No error message. No redirect. Just a blank page.
That’s not a technical glitch. That’s a shutdown.
Who Said BiONE Was a Scam?
Three major sources confirmed BiONE’s collapse-and painted a damning picture.
- Cryptowisser labeled it “dead” in its 2025 Exchange Graveyard. They noted its security claims were plausible on paper but unverifiable in practice. They didn’t call it a scam-but they didn’t need to. If a platform vanishes, it’s functionally dead.
- Fxmerge went further. They rated BiONE 1.8 out of 5 based on 8 user votes. Their verdict? “A cryptocurrency scam based in Singapore.” Their evidence? Non-functional website, zero user support, and no response to inquiries.
- CoinMarketCap listed BiONE as “Untracked.” That’s their way of saying: we used to monitor it, but now we can’t verify anything. No trading volume. No liquidity. No data. Just silence.
There were no user reviews on Trustpilot. No discussion threads on Reddit. No mentions on Capterra. The only feedback came from people who lost money and couldn’t get it back.
Why Did BiONE Fail?
BiONE didn’t fail because of bad code or a hack. It failed because it was built on empty promises.
It claimed regulatory compliance but couldn’t prove it. It promised security but never published proof of reserves. It boasted about 300+ coins but never showed real trading volume. And when users tried to withdraw funds, the platform vanished.
It operated in Singapore-a country with over 1,000 registered crypto exchanges. In that crowded market, BiONE had no brand recognition, no partnerships, and no transparency. It didn’t stand out because it didn’t deserve to.
Compare it to Crypto.com, which in 2025 is ranked as the best overall exchange by Finder. Crypto.com has clear fees, verified security audits, real customer support, and public liquidity data. BiONE had none of that.
What Happened to Users’ Money?
No one knows.
There was no public announcement. No bankruptcy filing. No liquidation plan. Just silence.
Former users are left with no way to access their accounts. No phone number. No email. No chatbot. No legal recourse. Even if you had $500 or $50,000 in BiONE, you’re out of luck.
That’s the brutal truth about unregulated exchanges. When they disappear, your assets disappear with them.
What You Should Do Now
If you still have an old BiONE account-stop trying to log in. It won’t work. Don’t waste time or money on recovery services. There’s no official channel to recover funds.
If you’re looking for a crypto exchange in 2026, here’s what to check:
- Is the exchange listed on CoinMarketCap or CoinGecko with tracked volume?
- Does it publish proof of reserves regularly?
- Can you verify its regulatory status on official government websites (like FinCEN or ASIC)?
- Are there real, recent user reviews on independent platforms like Trustpilot or Reddit?
- Does it have a working customer support system with live chat or ticketing?
BiONE was a warning sign disguised as an opportunity. Don’t make the same mistake.
Alternatives to BiONE
Since BiONE is gone, here are three exchanges that actually work in 2026:
- Crypto.com - Best for beginners, low fees, strong security, 180+ coins.
- Binance - Largest volume, 500+ coins, advanced tools for traders.
- KuCoin - Strong altcoin selection, transparent reserves, active community.
These platforms don’t just claim security-they prove it. They don’t just say they’re compliant-they show you the documents.
Is BiONE still operational in 2026?
No. BiONE ceased operations by early 2025. Its website (bione.me) is completely inaccessible, and there is no way to log in, withdraw funds, or contact support. Multiple sources, including Cryptowisser and Fxmerge, confirm it is defunct.
Was BiONE a scam?
Based on evidence, yes. Fxmerge labeled it a scam with a 1.8/5 rating. While Cryptowisser didn’t use that word, it confirmed the site was dead and its claims unverifiable. The lack of a verified FinCEN MSB license, combined with the sudden shutdown and frozen funds, matches the pattern of known crypto scams.
Can I recover my funds from BiONE?
No. There is no official recovery process, no customer service, and no legal entity to contact. BiONE’s disappearance was abrupt and complete. Any service claiming to recover BiONE funds is likely another scam.
Why did BiONE claim to have a FinCEN MSB license?
To appear legitimate. The U.S. FinCEN MSB license is a trusted credential in crypto, and listing it made BiONE seem more credible. However, FinCEN’s public database shows no registration under BiONE. This is a classic red flag-fake compliance is often used by fraudulent exchanges to attract users.
How many cryptocurrencies did BiONE support?
BiONE claimed to support over 300 cryptocurrencies, including many obscure altcoins. This was one of its main selling points. However, with the exchange now defunct, none of these trading pairs are active or accessible.
